Spa Etiquette & Policies
- Appointments required for all appointments. Walk-ins can be provided with services if we have availability.
- ALL Adult salt room sessions begin promptly on the top of each hour. Should you arrive after your scheduled session time there is no guarantee that you will be able to attend your scheduled session. You will have the option to either reschedule your appointment or wait until the next scheduled session (only if spots are available).
- Walk-ins MUST wait until the next scheduled appointment. I.e. if you arrive at 12:18 pm you must wait until the 1:00 pm scheduled salt room session. There are absolutely NO exceptions.
- While in the Spa, voices must be kept at a low tolerable level, out of respect to other Clients currently in sessions.
- ABSOLUTELY NO ELECTRONIC DEVICES ALLOWED IN THE SALT ROOMS. Should you be caught trying to sneak these items in you will be asked to place them in a secured locker, if refused, you will be asked to leave & forfeit any money paid.
- No outside beverages allowed in the Spa at any time; including but not limited water bottles, sodas, coffees, etc. No outside alcoholic allowed in the Spa at any time
- ALL children must be supervised at all times while visiting the Spa; there are no other options. This includes bathroom visits as well.
- There is to be NO TOUCHING of any of the salt decorations throughout the spa, including in the salt rooms (such as; salt bricks, boulders, etc.) There is to be NO horse play while in the salt room(s), such as; laying on the floors and disrupting the floor salt, moving of the chairs, touching music devised, etc. Should any of these become a problem you will be asked to leave and forfeit your session cost.
- For the Kids salt room, there is to be ABSOLUTELY NO TOUCHING of the generator inside the room, no horse play or rough housing and NO throwing of salt, toys, etc. Should we hear loud noises coming from the salt room, we will interrupt your session to see what is going on, if ANY of the above rules have been broken you will be asked to leave your session and forfeit any monies paid.
Thank you for your cooperation and prepare for some deep relaxation.